Estates Officer

Job Description:

Estates officers are responsible for managing and upkeeping land and property that belongs to local councils and public bodies.

Job Category:
Real Estate

What you will do:

In your day-to-day duties you could:

  • organise and check repairs and maintenance
  • check that properties are being used correctly
  • deal with tenancy applications and agreements
  • set and review rent prices
  • negotiate and advise on buying property
  • work with other departments and organisations
  • analyse financial and other data
  • write and present reports
  • keep up to date with building controls and environmental issues


You’ll need:

  • business management skills
  • knowledge of economics and accounting
  • to be able to use a computer and the main software packages competently

As well as:

  • customer service skills
  • administration & organisational skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to work well with others (teamwork)
  • the ability to use your initiative (drive)
Illustration of employee looking at workspace

Entry Requirements:

Becoming an Estates Officer typically involves working in property management, where you oversee and maintain properties owned by an organisation or institution. While there are no specific requirements for this role, certain subjects and skills can be beneficial:

  1. Mathematics: Basic math skills are important for managing budgets, calculating expenses, and handling financial aspects related to property maintenance.
  2. English: Strong written and verbal communication skills are essential for creating reports, communicating with tenants or property owners, and documenting property-related information.
  3. Business Studies (optional): Courses in business studies can provide insights into property management, real estate laws, and business operations relevant to the role.
  4. ICT (Information and Communication Technology): Proficiency in using digital tools and property management software is important for keeping records, scheduling maintenance, and tracking property-related data.
  5. Geography (optional): Geography can provide useful knowledge of local areas and property locations, which can be beneficial when managing and assessing properties.

Post School

You can get into this job through:

  • a university course
  • an apprenticeship
  • applying directly

You can do a foundation degree, higher national diploma or degree in a subject like:

  • building services engineering
  • surveying
  • construction management
  • facilities management

In the UK, you could do a qualification by distance learning through the University College of Estate Management.

You can also complete courses full-time or part-time. Flexible study may be an option if you’re already working in the industry.

You may be able to take an advanced apprenticeship as a facilities supervisor or a higher apprenticeship as a facilities manager. You could do this while working in an estates office.

It will usually take 18 to 24 months to complete.

Direct Application
You could apply directly if you’ve got experience and qualifications in a related career like property management, building health and safety or surveying.

Career tips
This job can vary depending on where you work. As an example, working in local authority may be different to working in a charity, with a conservation group or on heritage sites.

Restrictions and Requirements
Learning to drive can be useful, particularly if you’re working in the countryside or across several sites.

Working Hours and Environment:

Your typical working hours could be variable.

You could work in an office or from home.

Your working environment may be at height and outdoors some of the time.

Career Path & Progression:

With experience, you may be able to become a manager or specialise in a particular department or area, for example:

  • rural estates
  • charities or housing associations
  • heritage or conservation sites

You may be able to take short courses as part of your job that will help you develop specialist skills.

The public sector often hires private companies to complete their estate work. This means there may be opportunities to move between the private and the public sector.