Pensions Advisor

Job Description:

Pensions advisers help people to plan for financial security in retirement.

Job Category:
Financial Services

What you will do:

In your day-to-day duties you may:

  • manage client relationships
  • work with personal and corporate clients
  • find new business
  • calculate the value of pension funds
  • issue regular statements to pension scheme members
  • answer enquiries from scheme members
  • keep up to date with new financial regulations and laws


You’ll need:

  • knowledge of economics and accounting
  • maths knowledge
  • to be able to use a computer and the main software packages competently

As well as:

  • customer service skills
  • to be thorough and pay attention to detail
  • sensitivity and understanding
  • persistence and determination (drive)
  • analytical thinking skills
  • excellent verbal communication skills
Illustration of employee looking at workspace

Entry Requirements:

You can get into this job through:

  • an apprenticeship
  • working towards this role
  • applying directly
  • a graduate training scheme

You can get into this job through a higher apprenticeship as a financial adviser, specialising in pensions, or as a financial services professional, specialising in workplace pensions.

You could start as a pensions administrator or financial customer service adviser. You would do qualifications while you work to move into an adviser role. In the UK, qualifications are offered by the Pensions Management Institute and the Chartered Insurance Institute.

Direct Application
You can apply to companies directly if you have experience in finance or sales. Employers will offer you extra training in their pensions products when you start.

Other Routes
If you have a degree you may be able to join a pension company’s graduate trainee scheme to become an adviser.

Employers recruit from a wide range of degree subjects but it may help if your study includes numerical or business-based modules.

Working Hours and Environment:

You could work in an office or from home.

Career Path & Progression:

With experience, you could specialise in a particular type of pension, become a pensions manager, or move into other types of financial advice.

You could also become a self-employed pensions consultant.