Bank Manager

Job Description:

Bank managers take responsibility for the success of a bank, helping customers, managing staff, and implementing business plans.

Job Category:
Financial Services

What you will do:

You’ll run one or more high street bank branches.

Your day-to-day tasks may include:

  • communicating and implementing business, marketing and sales plans
  • monitoring sales targets and budgets, and producing figures and reports
  • assessing lending risk
  • motivating staff to meet targets
  • understanding the needs of individual and business customers
  • making sure that staff follow rules and procedures
  • developing relationships with the local community and businesses
  • dealing with customer complaints


You’ll need:

  • knowledge of economics and accounting
  • to be able to use a computer and the main software packages competently
  • sales and marketing skills

As well as:

  • excellent verbal communication skills
  • business management skills
  • customer service skills
  • the ability to sell products and services
  • leadership skills
  • ambition and a desire to succeed
  • to be thorough and pay attention to detail
  • the ability to lead, manage and motivate staff
  • the ability to take responsibility and make decisions
Illustration of employee looking at workspace

Entry Requirements:

To become a Bank Manager, you typically don’t have specific GCSE (General Certificate of Secondary Education) subject requirements. However, you should aim for a well-rounded education that includes subjects relevant to the skills and knowledge needed for a career in banking and management. While there are no strict subject requirements, the following GCSE subjects can be beneficial:

  1. Mathematics: A strong foundation in mathematics is crucial for understanding financial concepts, managing budgets, and analyzing data, which are essential skills for a Bank Manager.
  2. English Language: Effective communication is essential in a management role. Strong language skills will help you communicate with clients, colleagues, and superiors effectively.
  3. Business Studies or Economics: These subjects can provide valuable insights into the world of finance, economics, and business operations, which are directly relevant to a career in banking and management.
  4. Accounting: Although not typically offered as a GCSE subject, if available, studying accounting or financial studies can be advantageous for understanding financial statements and principles.
  5. Information Technology (IT): Basic IT skills are important in the modern banking industry, as banks rely heavily on technology for transactions, record-keeping, and customer service.
  6. Additional Languages: Depending on the location and the bank’s customer base, having proficiency in additional languages can be a valuable asset, especially if the bank serves a diverse clientele.

Post School

There are no set requirements but you could get into this job by:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role

You could take a degree before applying for a management trainee scheme. Most degrees are acceptable, though you may gain relevant skills from subjects like:

  • management
  • accounting
  • economics
  • finance
  • law
  • marketing
  • maths

You could get work experience during your degree through:

  • taster days or work shadowing opportunities
  • banking vacation schemes
  • spring or summer internships
  • a year in industry placement

Work experience will give you a head start when applying for trainee manager jobs when you graduate.


You could do a course at college that may give you some of the skills and knowledge to apply for trainee bank manager positions.


You could join a bank as an apprentice and work your way up to management positions.

Relevant apprenticeships include the:

  • financial services administrator advanced apprenticeship
  • senior financial services customer adviser advanced apprenticeship
  • financial services professional higher apprenticeship
  • chartered manager degree apprenticeship

If you want to work in commercial or investment banking you could do a Level 7 senior investment and commercial banking professional, higher apprenticeship.

You could apply to join a bank in a customer service job and work your way up.

You could take further training on the job while you study for management qualifications.

Working Hours and Environment:

You’ll usually work 9am to 5pm, Monday to Friday. You may also work on Saturdays, depending on your branch’s opening hours.

You may also be on a rota for security callouts.

You’ll be based in an office at your branch. If you become a regional manager, you’ll travel between a of number branches.


Career Path & Progression:

You could work towards chartered banker status with the Chartered Banker Institute. This could help broaden your career options at senior management level.

With experience, you could take on responsibility for several branches in a local area or region. You could move into head office operations, or work with the bank’s overseas division.

You could also work in corporate or investment banking.