Franchise Owner

Job Description:

Franchise owners are self-employed people who buy a licence to operate a business under an established company's brand.

Job Category:
Retail & Consumer

What you will do:

In your day-to-day tasks you could:

  • apply franchise branding, signs, logos and colour schemes
  • order stock or resources
  • attract customers and build up sales
  • keep accurate records
  • train and supervise employees
  • comply with health and safety regulations


You’ll need:

  • maths knowledge
  • the ability to sell products and services
  • to be able to use a computer and the main software packages competently

As well as:

  • leadership skills
  • excellent verbal communication skills
  • the ability to accept criticism and work well under pressure (adaptability skills)
  • thinking and reasoning skills
  • business management skills
  • customer service skills
Illustration of employee looking at workspace

Entry Requirements:

There are no specific qualifications required to become a franchise owner since franchise ownership is more about business acumen, entrepreneurship, and financial management. However, certain subjects and skills can be valuable in preparing you for a career in business and increasing your chances of success as a franchise owner. Here are some relevant subjects.

  1. Mathematics: Strong mathematical skills are essential for managing finances, budgeting, and analysing business data.
  2. Business Studies or Economics: These subjects can provide you with a foundational understanding of business principles, economics, and marketing, which are crucial for running a franchise.
  3. English: Effective communication skills are vital for interacting with employees, customers, and the franchisor. English can help you improve your written and verbal communication.
  4. ICT (Information and Communication Technology): Proficiency in using computers and software programs is essential for managing inventory, financial records, and marketing efforts.

Post School

You can get into this job through:

  • a college course
  • applying directly
  • training with a professional body

There is no set entry route to become a franchise owner but it may be useful to do a relevant subject like:

  • Level 1 Principles of Business Start Up
  • Level 2 Certificate in Creating a Business Start up
  • Level 3 Certificate in Business Essentials

Direct Application
You’ll usually buy into a franchise then get training from the seller who is known as the franchisor.

You may find it helpful to get experience and skills in areas like:

  • basic accounting
  • sales and marketing
  • managing people
  • customer service

Other Routes
You could do business training courses with a professional body to prepare for taking on a franchise.

Career tips
You’ll need access to money to buy the franchise and pay ongoing agreement fees.

Working Hours and Environment:

Typically you could work 40 to 42 a week.

You could work in an office, from home or at a store.

Career Path & Progression:

Once your business becomes established you may want to open more franchises.

You could hire managers to run the day-to-day work of the stores. This means you could then concentrate on managing the growth of your chain.