Garage Manager

Job Description:

Garage managers are responsible for the day-to-day running of a garage workshop.

Job Category:

Automotive & Aviation

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What you will do:

You’ll be:

supervising a team of mechanics
dealing with customers
organising bookings and assigning work to mechanics
ordering parts
checking the quality of work
controlling a budget
recruiting staff
managing fleet accounts for commercial clients

You could work with cars, lorries, passenger vehicles and construction plant equipment.

Skills:

You’ll most likely need:

knowledge of engineering science and technology
business management skills
to be able to use a computer and the main software packages competently

As well as:

the ability to motivate and manage staff (leadership skills)
to be thorough and pay attention to detail
customer service skills
the ability to work well with others (teamwork skills)
patience and the ability to remain calm in stressful situations
the ability to organise your time and workload (organisational skills)

Illustration of employee looking at workspace

Entry Requirements:

To become a Garage Manager or an automotive service manager, specific subjects are not typically required. However, certain subjects and skills can be valuable for a career in automotive management. Garage Managers oversee the operations of automotive repair and maintenance facilities. Here are some subjects that can be beneficial:

Mathematics: Basic mathematical skills are essential for tasks like calculating costs, pricing services, and managing budgets.
Business Studies or Economics: These subjects can provide a foundation in business principles, management concepts, and financial management, which are relevant to garage management.
English Language: Strong communication skills, both written and verbal, are important for interacting with customers, staff, and suppliers.
ICT (Information and Communication Technology): Proficiency in using computer software and systems is increasingly important for managing scheduling, inventory, and customer records.
Engineering or Mechanics: While not required, Engineering or Mechanics can provide a basic understanding of automotive systems and repair processes, which can be helpful when overseeing a garage.

Post School

Work Experience

You’ll need a vehicle technician qualification and several years’ experience in the motor trade.

You’ll also need a full driving licence.

Working Hours and Environment:

You’ll usually work between 37 and 40 hours a week.

You could work in an office, at a garage or in a workshop. Your working environment may be noisy and dirty. You may need to wear safety clothing and use safety equipment.

Career Path & Progression:

With experience you could become a fleet maintenance, service centre, or general business manager with a manufacturer’s dealership.

You could also become a technical manager, specialising in a particular area like heavy commercial vehicles or motorsport.

In the UK, an IMI Accreditation for Management could help you progress in your career.