Garage ManagerJob Description:
Garage managers are responsible for the day-to-day running of a garage workshop.Job Category:
What you will do:
- supervising a team of mechanics
- dealing with customers
- organising bookings and assigning work to mechanics
- ordering parts
- checking the quality of work
- controlling a budget
- recruiting staff
- managing fleet accounts for commercial clients
You could work with cars, lorries, passenger vehicles and construction plant equipment.
You’ll most likely need:
- knowledge of engineering science and technology
- business management skills
- to be able to use a computer and the main software packages competently
As well as:
- the ability to motivate and manage staff (leadership skills)
- to be thorough and pay attention to detail
- customer service skills
- the ability to work well with others (teamwork skills)
- patience and the ability to remain calm in stressful situations
- the ability to organise your time and workload (organisational skills)
To become a Garage Manager or an automotive service manager, specific subjects are not typically required. However, certain subjects and skills can be valuable for a career in automotive management. Garage Managers oversee the operations of automotive repair and maintenance facilities. Here are some subjects that can be beneficial:
- Mathematics: Basic mathematical skills are essential for tasks like calculating costs, pricing services, and managing budgets.
- Business Studies or Economics: These subjects can provide a foundation in business principles, management concepts, and financial management, which are relevant to garage management.
- English Language: Strong communication skills, both written and verbal, are important for interacting with customers, staff, and suppliers.
- ICT (Information and Communication Technology): Proficiency in using computer software and systems is increasingly important for managing scheduling, inventory, and customer records.
- Engineering or Mechanics: While not required, Engineering or Mechanics can provide a basic understanding of automotive systems and repair processes, which can be helpful when overseeing a garage.
You’ll need a vehicle technician qualification and several years’ experience in the motor trade.
You’ll also need a full driving licence.
Working Hours and Environment:
You’ll usually work between 37 and 40 hours a week.
You could work in an office, at a garage or in a workshop. Your working environment may be noisy and dirty. You may need to wear safety clothing and use safety equipment.
Career Path & Progression:
With experience you could become a fleet maintenance, service centre, or general business manager with a manufacturer’s dealership.
You could also become a technical manager, specialising in a particular area like heavy commercial vehicles or motorsport.
In the UK, an IMI Accreditation for Management could help you progress in your career.