GP Practice Manager

Job Description:

GP practice managers run the business side of doctors' surgeries and health centres.

Job Category:
Health Care & Social Assistance

What you will do:

As a GP practice manager, you could:

  • supervise medical secretaries and manage reception
  • manage medical records and appointment systems
  • make sure the practice meets its financial targets
  • monitor prescriptions, order stock and organise rotas
  • arrange cleaning, maintenance and security for the building

Skills:

You’ll need:

  • knowledge of English language
  • business management skills
  • to be able to use a computer and the main software packages competently

As well as:

  • administration skills
  • to be thorough and pay attention to detail (organisational skills)
  • leadership skills
  • the ability to work well with others (teamwork skills)
  • excellent verbal communication skills
  • patience and the ability to remain calm in stressful situations
Illustration of employee looking at workspace

Entry Requirements:

To become a GP (General Practitioner) Practice Manager, you don’t necessarily need specific subjects. However, a strong educational background and certain skills can be beneficial for this role. GP Practice Managers are responsible for the efficient and effective operation of a medical practice, so skills related to healthcare administration and business management are important. Here are some subjects and skills that can be helpful:

  1. Mathematics: Strong mathematical skills are essential for managing the financial aspects of a medical practice, including budgeting, billing, and payroll.
  2. English: Effective written and verbal communication skills are crucial for dealing with patients, staff, and healthcare professionals, as well as for managing correspondence and documentation.
  3. Business Studies or Economics: These subjects can provide a foundational understanding of business management principles, which are relevant to running a medical practice.
  4. Science: While not mandatory, a basic understanding of biology or science can be helpful in a healthcare-related role.
  5. Information Technology (IT): Proficiency in using computers and office software is important for managing patient records, appointments, and administrative tasks.

Post School

You can get into this job through:

  • working towards this role
  • applying directly
  • training courses run by professional bodies

Work

You could start as an assistant office manager in a health centre or hospital and do training to work your way up.

Direct Application

You could apply directly to become a GP practice manager.

You’ll usually need to have a business background and be an experienced manager with a management qualification.

It might be useful if you have experience working in health or social care.

Working Hours and Environment:

A typical week consists of 36-38 hours of work. You could be required to work evenings/weekends on a rota.

You could work at a GP practice or at a health centre.

Career Path & Progression:

With experience you could:

  • become a partner of a GP practice
  • move into healthcare management in a hospital or health authority
  • work as a manager in private healthcare or in social services