Shelf filler

Job Description:

Shelf fillers put stock out on supermarket shelves and in display cabinets. They also remove out of date items and help customers.

Job Category:
Retail & Consumer

What you will do:

You could:

  • move stock cages or boxes from stores or freezer rooms
  • replace products on shelves, racks or in chiller cabinets
  • set up product displays
  • remove out of date or damaged items
  • check that shelf labelling is correct
  • take bulk packaging like boxes away for recycling
  • direct customers to particular items in the store
  • keep work areas neat and tidy


You’ll need:

  • to be able to carry out basic tasks on a computer or hand-held device
  •  physical skills like lifting, bending and carrying

As well as:

  • the ability to work well with others (teamwork skills)
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • to be thorough and pay attention to detail (organisational skills)
  • customer service skills
  • the ability to use your initiative
Illustration of employee looking at workspace

Entry Requirements:

To become a Shelf Filler, there are typically no specific GCSE (or equivalent) subjects required. This is an entry-level position in the retail industry that involves stocking and arranging products on store shelves. However, having a good general education can still be beneficial. Here are some subjects and skills that can be helpful:

  1. English Language: Effective communication skills are important for understanding instructions, interacting with colleagues and customers, and maintaining product labelling and signage.
  2. Mathematics: Basic math skills can be useful for tasks such as counting inventory, calculating quantities, and handling cash registers.

Post School

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

You can get into this job by doing a college course like:

  • Level 1 Award in Retail Knowledge
  • Level 2 Certificate in Retail Skills

You can start by doing a retailer intermediate apprenticeship.

Direct Application
You can apply directly for permanent or seasonal jobs. There are no set entry requirements although some employers may ask for qualifications in maths and English. Experience in retail will also be helpful but not always essential.

Working Hours and Environment:

Typically you could work 38 to 40 hours a week, occasionally including evenings, or nights.

You could work at a store.

Your working environment may be physically demanding and cool.

You may need to wear protective clothing.

Career Path & Progression:

With experience, you could become a stockroom supervisor, or train to work as a checkout operator, visual merchandiser or shift manager.