Social Services ManagerJob Description:
Social services managers plan and coordinate the health, welfare and social care support provided by local authorities and charities.Job Category:
What you will do:
Your day-to-day duties could include:
- developing strategies and policies
- managing a team of senior staff
- planning staff and resource requirements
- managing finances and controlling budgets
- monitoring and improving service provision
- managing changes to services and how they’re provided
- analysing service data to identify areas for improvement and for reports
- working closely with other agencies
- supporting the professional development of your management team
- negotiating contracts and buying in services from outside providers
- knowledge of psychology
- business management skills
- to be able to use a computer and the main software packages competently
As well as:
- counselling skills including active listening and a non-judgemental approach
- sensitivity and understanding
- the ability to work well with others (teamwork)
- leadership skills
- the ability to accept criticism and work well under pressure
- excellent communication skills
- the ability to manage relationships with partner agencies
- analytical skills
- project management skills
- several years’ management experience
- a degree and professional qualifications relevant to the service you want to work for, like in social work or mental health
- clearance from the local authorities (in the UK that would be the Disclosure and Barring Service (DBS) )
- a driving licence will be useful
Employers will expect you to have a clear understanding of legislation, safety standards and social policy for your chosen field.
Working Hours and Environment:
You’ll usually work 35 to 40 hours a week.
You’ll be based in an office but travel between sites for meetings with social services teams and partner organisations.
Career Path & Progression:
With experience, you could specialise in a particular area, like mental health or children’s services.
You could also become a head of service, chief executive, assistant director or director of social services.