Care Escort

Job Description:

Also called Community transport passenger assistant

Care escorts travel with elderly people or people with disabilities to help them get to their appointments.

Job Category:
Transport & Logistics

What you will do:

As a care escort, you could:

  • take people to and from appointments
  • make sure passengers, wheelchairs and bags are secure
  • deal with emergencies
  • supervise passengers at all times
  • keep the vehicle clean and tidy
  • fill in paperwork


You’ll need:

  • to be able to carry out basic tasks on a computer or hand-held device

As well as:

  • sensitivity and understanding
  • a desire to help people
  • the ability to work well with others (teamwork)
  • patience and the ability to remain calm in stressful situations
  • excellent verbal communication skills
  • active listening skills
  • organisational skills
  • to be thorough and pay attention to detail
  • the ability to understand people’s reactions
Illustration of employee looking at workspace

Entry Requirements:

You can get into this job by taking a college course or by volunteering.

It’s helpful to have completed a college course but it’s not essential.

A course like a Certificate in Health and Social Care can give you an introduction to working in the care sector.

A common way into this job is to volunteer as a care escort with your local community transport organisation.

There are no set entry requirements but you might find it useful if you have experience in social care or customer service.

You’ll need to:

  • pass enhanced background checks

Working Hours and Environment:

You could work from a vehicle & you may need to wear a uniform.

Career Path & Progression:

With experience, you could move into other similar jobs, such as an:

  • admin assistant
  • dispatcher
  • driver
  • supervisor