Delivery Van Driver

Job Description:

Delivery van drivers collect parcels from a warehouse and deliver them to customers.

Job Category:
Transport & Logistics

What you will do:

As a delivery driver you could:

  • collect items from a warehouse or pick up point
  • plan the route and load the vehicle to match this route
  • contact customers and update tracking systems and delivery records
  • make deliveries, give invoices and get customer signatures
  • record mileage and fuel and return undelivered items


You’ll need:

  • knowledge of transport methods, costs and benefits
  • to be able to carry out basic tasks on a computer or hand-held device

As well as:

  • customer service skills
  • the ability to organise your time and workload (organisational skills)
  • the ability to work well with others (teamwork skills)
  • to be thorough and pay attention to detail
  • the ability to accept criticism and work well under pressure (leadership skills)
  • sensitivity and understanding
  • excellent verbal communication skills
Illustration of employee looking at workspace

Entry Requirements:

To become a Delivery Van Driver, you typically do not need specific subjects. However, having a good general education can be helpful, and there are certain skills and qualifications you may need or want to consider:

  1. English and Mathematics (Maths): Basic literacy and numeracy skills are important for reading maps, following delivery instructions, and handling paperwork. While these subjects are not mandatory, having a solid foundation in English and math is beneficial.

Post School

You can get into this job through an apprenticeship or by applying directly.


You could do an Express Delivery Operative Intermediate Apprenticeship or an Urban Driver Intermediate Apprenticeship.

These apprenticeships take at least 1 year to complete.

Direct Application

You could apply directly to work as a delivery driver.

Employers will expect you to have:

  • basic English and maths skills
  • a good driving record
  • the correct driving licence

Career tips

You’ll find it useful to have experience in storage, working in a warehouse or other driving work.

Working Hours and Environment:

A typical week consists of 20-42 hours of work. You could be required to work evenings/weekends/bank holidays away from home.

You could work from a vehicle. You may need to wear a uniform.

Career Path & Progression:

With experience you could:

  • become a delivery coordinator and manage a team of delivery drivers
  • use your driving skills to work in other types of transport
  • do training to become a HGV driver and work in freight transport
  • get a Security Industry Association license and do specialist training to drive and deliver cash and high value items