Admin AssistantJob Description:
Admin assistants give support to businesses by organising meetings, typing documents and updating computer records.Job Category:
What you will do:
In this role you could:
- deal with questions on the phone, by email and on social media
- greet visitors at reception
- type letters, reports and other business documents
- update computer records
- print and photocopy items
- order office supplies
- set up meetings and take notes during them
- make travel arrangements for staff
- administration & customer service skills
- to be able to use a computer and the main software packages competently
As well as:
- to be thorough and pay attention to detail
- the ability to work well with others (teamwork skills)
- the ability to work on your own (drive)
- sensitivity and understanding
- to be flexible and open to change (adaptability skills)
- excellent verbal communication skills
You can get into this job through:
- a college course
- an apprenticeship
- working towards this role
- applying directly
You could do a college course, which would teach you some of the skills and knowledge you need in this job.
In the UK, for example, relevant subjects include:
- International Computer Driving Licence (ICDL) Certificate in IT User Skills, previously called European Computer Driving Licence (ECDL)
- Level in Business and Administration
- Level in Management and Administration
You could get into this job through a business administrator advanced apprenticeship.
You might be able to start on a temporary contract through a recruitment agency. Sometimes this can lead to a permanent job. Qualifications or experience in business administration may help.
You could volunteer with a charity in an office based role to get some experience and skills that are useful for administration work.
You could apply directly to become an admin assistant.
Time management and the ability to prioritise tasks is really important in administration. This could be tested at interview. For example, you might be given some tasks to complete and asked to arrange them in order of importance.
Working Hours and Environment:
A typical week consists of 38-40 hours of work. You could be required to work between 8am and 6pm.
You could work in an office.
Career Path & Progression:
With experience, you could progress from admin assistant to supervisor or office manager. You could also move into other departments, like IT, payroll or accounting.
With further training, you could specialise in an area like legal, financial or medical administration, become a personal assistant or executive officer.