Airport Baggage HandlerJob Description:
Airport baggage handlers load and unload luggage and cargo from aircraft.Job Category:
What you will do:
- transfer luggage from check-in areas to departure areas
- make sure luggage gets onto the right plane
- move luggage to and from aircraft holds using trucks, cargo loaders and conveyor systems
- store cargo in warehouses
- load luggage onto conveyors in the arrivals hall
- report baggage that’s damaged or suspicious
- knowledge of public safety and security
- to be able to carry out basic tasks on a computer or hand-held device
As well as:
- customer service skills
- physical skills like movement, coordination and dexterity
- patience and the ability to remain calm in stressful situations
- the ability to work well with others (teamwork skills)
- the ability to work on your own (drive)
- the ability to accept criticism and work well under pressure
- excellent verbal communication skills
You can get into this job through:
- a college course
- an apprenticeship
- applying directly
You could do a college course, which would teach you some of the skills and knowledge you need in this job.
In the UK, for example, courses include a Certificate or Diploma in Aviation Environment.
You could train for this role through an intermediate apprenticeship as an aviation ground operative or an aviation ground handler.
This will usually take 12 months to complete. You’ll do on-the-job training and spend time at a college or training provider.
There are no specific entry requirements but some employers may prefer you to have a high school qualification.
Experience of warehouse work and an LGV (Large Goods Vehicle) or forklift truck licence could be helpful when applying directly for this role.
Seasonal work may be available, with large increases in the number of travellers in busy holiday periods.
Jobs may be advertised on the websites of airport authorities and agencies, recruitment agencies and in local newspapers.
Working Hours and Environment:
A typical week consists of 44-46 hours of work. You could be required to work evenings/weekends/bank holidays on shifts.
You could work on an aircraft, at an airport or in a warehouse. Your working environment may be outdoors in all weathers.
Career Path & Progression:
With experience, you could work as a ‘lead ramp hand’, lining up planes ready for the next flight. You could also train staff on equipment and procedures.
You could move into supervisory management or passenger handling operations.