Facilities manager

Job Description:

Facilities managers are responsible for making sure that the building and services used by a company and its employees are working properly.

Job Category:
Real Estate

What you will do:

Facilities managers make sure that work facilities (such as premises, catering services and cleaning services) meet the needs of an organisation and its employees.

Your day-to-day activities might include:

  • managing refurbishment, renovations and office moves
  • managing maintenance
  • making sure the building meets health and safety standards
  • advising on energy efficiency
  • managing cleaning, waste disposal, catering, parking and security
  • managing budgets and accounts
  • negotiating with contractors and suppliers
    managing office systems like IT and equipment

You may work for a facilities management company contracted to a number of organisations.

In small companies, facilities management may be part of a general management role.


You’ll need:

  • knowledge of economics and accounting
  • business management skills
  • to be able to use a computer and the main software packages competently

As well as:

  • customer service skills
  • administration & organisational skills
  • to be thorough and pay attention to detail
  • patience and the ability to remain calm in stressful situations
  • the ability to accept criticism and work well under pressure
  • the ability to work well with others (teamwork)
Illustration of employee looking at workspace

Entry Requirements:

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role
  • applying directly

You could get into facilities management with a foundation degree or degree in almost all subjects.

Particularly relevant subjects include:

  • facilities management
  • building services management

The following apprenticeships are relevant to this role:

  • facilities management supervisor advanced apprenticeship
  • facilities manager higher apprenticeship
  • senior and head of facilities management degree apprenticeship

You may be able to start as a building caretaker, management assistant or apprentice facilities services operative and work your way up.

Your employer will likely encourage you to work towards relevant qualifications like a Level 3 Diploma in Facilities Management or professional qualifications offered by the ILM, in the UK.

Direct Application
You can apply for jobs directly if you’ve got a combination of relevant experience and qualifications. This includes technical skills related to buildings and management skills.

Qualifications and experience in building services engineering, surveying or health and safety could give you an advantage.

Career tips
You may find it useful to have a health and safety qualification.

Working Hours and Environment:

You’ll work around 40 hours a week, usually 9am to 5pm. You may need to do extra hours to deal with emergencies.

You’ll be based in an office but you may need to travel if you work for a large, multi-site company.

Career Path & Progression:

With experience you may be able to progress to senior or regional manager roles.

In the UK, membership of the British Institute of Facilities Management (BIFM) could benefit your career development.