IT Trainer

Job Description:

IT trainers design and teach computer courses.

Job Category:
IT Industry

What you will do:

In your day-to-day job you could:

  • assess training needs and agree learning aims
  • design new training programmes or adapt existing ones
  • create training materials
  • manage the roll-out of new projects
  • teach IT skills
  • assess training
  • give feedback to learners and management
  • keep records up to date
  • design e-learning resources for online learners


You’ll need:

  • knowledge of teaching and the ability to design courses
  • to be able to use a computer and the main software packages confidently

As well as:

  • the ability to create the best conditions for learning or teaching new things
  • excellent verbal communication skills
  • customer service skills
  • patience and the ability to remain calm in stressful situations
  • active listening skills
  • leadership skills
  • to be thorough and pay attention to detail (organisational skills)
Illustration of employee looking at workspace

Entry Requirements:

To become an IT Trainer, you should have a strong foundation in IT knowledge and related skills, but specific subjects may not be mandatory. However, the following subjects and skills can provide a good foundation for this career:

  1. Mathematics: While not directly related to IT training, strong math skills are always beneficial for problem-solving and analytical thinking, which are important in IT.
  2. Computer Science: computer science course can provide you with fundamental knowledge of programming, algorithms, and how computer systems work.
  3. Information Technology (IT): Courses in IT can introduce you to basic concepts related to hardware, software, operating systems, and networking, which are essential for an IT Trainer.
  4. English: Excellent communication skills, both written and verbal, are crucial for conveying technical information effectively to trainees. English can help you develop these skills.

Post School

You could get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • volunteering

You could do a relevant foundation degree, higher national diploma or degree in:

  • computing
  • business
  • human resources
  • learning support

You could do a college course like a Certificate in IT User Skills (a Level 3 in the UK)

This will teach you about using IT systems in a range of jobs.

A training qualification can help to improve your training skills.

If you have IT qualifications or skills, you can complete a learning and skills teacher higher apprenticeship.

You’ll need a qualification in the subject you want to teach. Employers will be looking for relevant up-to-date industry experience.

You’ll also need to show ability in English, maths and IT.

You may move into training from a hands-on IT role.

You could do voluntary teaching, for example helping students with disabilities to use IT and assistive technology. Volunteering experience could give you an advantage when you apply for jobs.

Career tips
In Europe, it may be helpful if you get the European Computer Driving Licence qualification. This teaches you the main computing skills for everyday work tasks.

Restrictions and Requirements

  • pass enhanced background checks

Working Hours and Environment:

Your typical working hours could be variable.

You could work in an office, at a training centre, at a college or at a client’s business.

Career Path & Progression:

You could become a lead trainer, department manager, area training co-ordinator or a freelance trainer or consultant.

You could teach in a further education college.

You could also move into technical writing, project management or work in other areas of IT, like e-learning development or publishing.