Restaurant Manager

Job Description:

Restaurant managers organise the day-to-day running of their venue and make sure customers are happy with the food and service they receive.

Job Category:
Food & Drink

What you will do:

You’ll work in an independent restaurant or restaurants that are part of a chain, hotel or fast food outlet.

Your day-to-day duties may include:

  • planning menus
  • organising shifts and rotas
  • managing stock control and budgets
  • working with food and drink suppliers
  • running the business in line with licensing, food hygiene, and health and safety rules
  • recruiting staff and organising training


You’ll need:

  • business management skills
  • knowledge of food production methods
  • to be able to use a computer and the main software packages competently

As well as:

  • customer service skills
  • leadership skills
  • organisational skills
  • the ability to motivate and manage staff
  • the ability to work well with others (teamwork skills)
  • the ability to accept criticism and work well under pressure
  • patience and the ability to remain calm in stressful situations
Illustration of employee looking at workspace

Entry Requirements:

In the UK, GCSEs at grades 9 to 4 (A* to C) in English and maths, and a qualification in hospitality, could be helpful.

Large restaurants and fast food chains have management trainee schemes. For these, you’ll usually need a foundation degree or degree and relevant experience.

You could start as a trainee manager and work your way up.

You could also get into this job through an apprenticeship.

Working Hours and Environment:

Your working hours could include evenings, weekends and public holidays. You may work shifts and split shifts (working mornings and evenings, with time off in the afternoon).

You may work overtime at certain times of the year, like Christmas or Easter.

You’ll usually work indoors, splitting your time between the front of the restaurant and the kitchen. You may travel to meetings or to provide cover for other restaurants in the same company.

Career Path & Progression:

With experience, you could become a regional manager or hotel manager.

You could also set up your own restaurant.