User ResearcherJob Description:
User researchers collect, analyse and test data to design websites, software and applications based on user needs.Job Category:
What you will do:
On a daily basis you could:
- plan and design user research testing sessions
- recruit users for testing sessions and carry out research
- get an understanding of users’ needs, motivations and any problems with a service or product
- use research results to identify new product and design ideas
- work as part of a large product development team
- help colleagues understand user behaviours
- present user insights to project stakeholders at all levels
- knowledge of English language
- maths knowledge
- to be able to use a computer and the main software packages competently
As well as:
You can get into this job through:
- a university course
- applying directly
- a graduate training scheme
You can do a foundation degree, higher national diploma or degree in:
- human computer interaction (HCI)
- digital marketing
- product design
- graphic design
You can volunteer at user research sessions to get some experience. This will be useful, especially if you do not have a degree.
You can also get involved in the online user experience (UX) community and find a mentor to help you.
You can apply directly to user research or digital design companies, or go through a specialist agency.
To apply, you’ll need experience in:
- user-centred design practices
- running user research sessions in person and online
- different user research methods
- presenting user research findings in different formats
You could apply for a place on a user research or marketing company’s graduate training scheme if you have a degree, for example in digital marketing or product design.
It will be useful if you have experience of working in agile project development.
It will also help if you have a portfolio to show examples of your work to employers.
Working Hours and Environment:
You could work in an office, at a client’s business or from home.
Career Path & Progression:
With experience, you could move into a management role and supervise a team of user researchers. You could also work on larger, more complicated projects as a head of user experience or research.
You could become a business analyst, or product or service designer.