Office Manager

Job Description:

Office managers oversee the day-to-day running of an office or department.

Job Category:
Professional Services

What you will do:

As part of your day-to-day duties you may:

  • establish policies and procedures for staff
  • develop quality control processes
  • carry out staff appraisals and measure performance
  • deal with disciplinary issues
  • prepare reports and give presentations to the senior management team
  • manage the office budget
  • support staff career development
  • attend conferences and training events
  • deal with staff recruitment


You’ll need:

  • management, planning and leadership skills
  • IT & administration skills
  • to be able to use a computer and the main software packages competently

As well as:

  • patience and the ability to remain calm in stressful situations
  • the ability to think clearly using logic and reasoning
  • the ability to organise your time and workload (organisational skills)
  • to be thorough and pay attention to detail
  • the ability to work well with others (teamwork skills)
  • excellent verbal communication skills
Illustration of employee looking at workspace

Entry Requirements:

To become an Office Manager, you’ll need a combination of relevant subjects and qualifications, as well as skills related to office management. Here’s a list of common subjects and qualifications you should consider:

  1. English Language: Strong written and verbal communication skills are essential for an Office Manager, as you’ll be responsible for various forms of communication within the office.
  2. Mathematics: Basic mathematical skills are important for tasks like budgeting, financial management, and data analysis.
  3. Business Studies: If available, Business Studies can provide valuable insights into business operations and management principles.
  4. IT or Computer Science: Proficiency in computer skills, including word processing, spreadsheet software, and office management software, is crucial for modern office management.
  5. Accounting (Optional): If offered at your school, Accounting can provide a foundation for understanding financial statements and managing budgets.
  6. Foreign Languages (Optional): Depending on the nature of the office and its clientele, proficiency in a foreign language can be a valuable asset for communicating with international clients or colleagues.

Post School

You can get into this job through:

  • a university course
  • a college course
  • an apprenticeship
  • working towards this role


You could do a degree in:

  • business management
  • human resource management
  • public administration

Once you’ve completed your studies, you could apply for a trainee manager position, for example through a company’s graduate training scheme.


You could take a course at college that would give you some of the skills and knowledge to apply for assistant office manager jobs.

In the UK, for example, courses include:

  • Diploma in Business Administration
  • Level in Management and Administration


You can start by doing a business administrator higher apprenticeship.

This typically takes 18 months to complete as a mix of workplace learning and off-the-job study.


You could work as an office assistant or supervisor in a company, then move on to become a manager through internal training and promotion.

Working Hours and Environment:

A typical week consists of 38-40 hours of  work. You could be required to work between 8am and 6pm.

You could work in an office. You may need to wear smart business clothes.

Career Path & Progression:

You could take on more responsibility for managing projects, or provide cover for senior management duties.

With experience and more qualifications you could become a personal assistant or executive officer.

Other career options include moving into buying and procurement, financial management, business development and operations management.