Organisational Change Manager

Job Description:

Organisational Change Managers play a critical role in helping organisations plan, implement, and navigate transitions, transformations, and changes in their operations, processes, or structures

Job Category:
Professional Services

What you will do:

Here are the key responsibilities and activities typically associated with the role of Organisational Change Managers:

  • collaborate with leadership and stakeholders to develop a comprehensive change management plan
  • identify and analyse the various stakeholders affected by the change, including employees, customers, suppliers, and other relevant parties
  • tailor communication and engagement strategies for different groups
  • assess how the proposed changes will impact different aspects of the organisation
  • identify potential risks and challenges and develop mitigation strategies
  • create communication plans that outline what information needs to be shared, when, and through which channels
  • continuously monitor the progress of the change initiative, gather feedback from employees and stakeholders, and make adjustments to the change management plan as needed
  • maintain clear and comprehensive records of the change management process


You’ll need:

  • understanding of change management frameworks
  • develop a solid understanding of the organisation’s industry, business operations, and strategies
  • knowledge of organisational behaviour, psychology, and sociology
  • project management skills
  • skills in data collection and analysis
  • familiarity with technology and software tools

As well as:

  • effective leadership skills
  • strong communication skills, including active listening
  • understanding and empathy with the concerns, fears, and challenges that employees and stakeholders may experience during change
  • experience with resolving conflicts and managing tensions that may arise among team members or stakeholders as a result of change
  • to be flexible and adaptable to changing circumstances (adaptability skills)
  • problem-solving abilities
Illustration of employee looking at workspace

Entry Requirements:

To become an Organisational Change Manager, you’ll typically need a strong educational background and relevant skills, but there are no specific qualifications required for this role. Here are some subjects  that can be beneficial for aspiring Organisational Change Managers:

  1. English: Excellent written and verbal communication skills are crucial for conveying change strategies, creating clear communication plans, and engaging with employees at all levels.
  2. Mathematics: Basic math skills can be helpful for budgeting and financial analysis, which may be part of change management projects.
  3. Business Studies: Business studies can provide a foundational understanding of organisational structures, management principles, and business operations.
  4. Psychology or Sociology: Courses in psychology or sociology can be useful for understanding human behaviour, motivation, and group dynamics within an organisation.
  5. IT Skills: Familiarity with computer software and data analysis tools can be advantageous for managing and analysing data related to organisational change efforts.

Post School


Start by earning a bachelor’s degree in a relevant field, such as:

  • business management
  • organisational psychology
  • or a related discipline

While not always required, some Organisational Change Managers choose to pursue a master’s degree, such as:

  • Master of Business Administration (MBA)
  • Master of Science in Organisational Development or Change Management.

Work Experience
Gain experience in roles related to organisational change, project management, or management consulting. Entry-level positions in these areas can provide valuable insights into change management processes.

Organisational Change Managers play a critical role in helping organisations adapt to new strategies, technologies, and processes. Developing a strong educational foundation, gaining practical experience, and honing essential skills will prepare you for a successful career in this field.

Working Hours and Environment:

Typically you could work 44 to 46 hours a week, occasionally including weekends.

An Organisational Change Manager typically works in an office setting within a corporate or organisational environment.

They may also travel to various locations within the organisation, attend meetings, and collaborate with different departments.

Career Path & Progression:

Consider specialising in specific industries, such as healthcare, finance, or technology, to become an industry expert in change management within a particular sector.

Experienced Organisational Change Managers may choose to work as independent consultants or join change management consulting firms, where they can work with multiple clients on various change projects.