Technical Author
Job Description:Technical authors write documents and guides that explain how to use products and services.
Job Category:What you will do:
Technical authors are usually qualified or have extensive experience in areas like:
- science
- computing
- manufacturing
- engineering
- telecommunications
- pharmaceuticals
- banking
- insurance
Your day-to-day duties could include:
- collecting and editing complex information
- producing new documents like manuals and instructions
- updating or rewriting existing documents
- commissioning photographs or illustrations
- working on digital or multi-channel content like blogs, e-
- learning or podcasts
- testing what you’ve written with content users
Skills:
You’ll need:
- knowledge of English language
- knowledge of media production and communication
- knowledge of computer operating systems, hardware and software
- to be able to use a computer and the main software packages competently
As well as:
- excellent written communication skills
- to be thorough and pay attention to detail
- thinking and reasoning skills
- administration skills (organisational skills)
- the ability to use your initiative (drive & creativity)
Entry Requirements:
There are no set entry requirements, but employers will expect you to have industry knowledge and experience of writing and editing in their sector.
You’ll need to show you can research and interpret complex information and communicate it clearly. You’ll also need to know about:
- content planning (strategy)
- writing to brand style or other guidelines
- user behaviour (how people read and absorb information)
- project management
It would be useful to have a degree in a subject that is relevant to the sector you will be writing about. A postgraduate qualification in technical publishing might also be helpful.
Working Hours and Environment:
You’ll usually work 9am to 5pm, Monday to Friday. You may sometimes need to do extra hours to meet deadlines so this could include evenings and weekends.
You might work freelance and spend part or all of your time working from home.
Career Path & Progression:
With experience, you could become a technical author for a larger organisation, or move into technical editing.